Upgrade of the 'PAYE liabilities and payments viewer' for agents

6 May 2021

HMRC has shared with us an Agents guide to the new PAYE liabilities and payments’ screens.

HMRC advise that:

  • The new screens are exactly the same as the client sees - data for a tax month will appear on the 12th following the end of the tax month.
  • The data quality issues have been resolved. 

We understand that these new screens were released for testing in February and that over the past few weeks more agents have been given access to the new screens. HMRC are managing access to these new screens through an incremental rollout so that they can ensure, at each stage, that the service is running well. We anticipate, in May, HMRC will allow some larger firms access to the service - again, on an incremental basis.

Additionally, HMRC has asked that if you are seeing the new screens, and you see data that appears to be incorrect, you can click the 'Get help using this service' link on that screen, leave several sentences of description of the problem, and send them screen grabs, so that they can resolve any problem as fast as possible.