19 Apr 2021

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.


Our website uses cookies to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. There is more information on how Google uses cookies on their website. 

We use cookies primarily to: 

  • Make our website work as you would expect 
  • Improve the speed/security of the site 
  • Allow you to share pages with social networks 
  • Continuously improve our website for you 

 We do not use cookies to: 

  • Collect any personally identifiable information 
  • Collect any sensitive information 
  • Pass data to advertising networks 
  • Pass personally identifiable data to third parties 

The table below explains the cookies we use: 


Cookie Name Purpose 



Used by the if you use the chatbot facility 
























This cookie is set by Beamer to store the date of this user's first interaction with insights. 

This cookie is set by Beamer to store an internal ID for a user. 


This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. 


This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. 


Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. 


When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. 

Kentico CookieConsent This cookie is used to remember a user’s choice about cookies on Where users have previously indicated a preference, that user’s preference will be stored in this cookie. 
Universal Analytics (Google) 




These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. 
Read Google's overview of privacy and safeguarding data 
Security breach notification form cookie          ASP.NET_SessionId   This cookie is essential for the breach notification form – the form that public electronic communications service providers use to notify the ICO of a security breach – to operate. It is set only for those people using the form. This cookie is deleted when you close your browser. 
Visit the Microsoft website  
YouTube cookies PREF* 

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. 
Read more at YouTube’s embedding videos information page. 

PREF - * Expires after eight months 
VSC - * expires at the end of your session 
VISITOR_INFO1_LIVE - *expires after eight months 
remote_sid - * expires at the end of your session 

Vimeo cookies 



We embed videos from our official Vimeo channel. When you press play Vimeo will drop third party cookies to enable the video to play and to collect analytics data such as how long a viewer has watched the video. These cookies do not track individuals.  


Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers: 

  • Google Chrome 
  • Microsoft Edge 
  • Mozilla Firefox 
  • Microsoft Internet Explorer 
  • Opera 
  • Apple Safari 

To find information relating to other browsers, visit the browser developer's website. 

To opt out of being tracked by Google Analytics across all websites, visit