HMRC's performance targets are set out in their single departmental plan, updated on 1 October 2019. These include a number of customer-orientated measures such as call handling times and post turnaround. These measures are reported by HMRC on a monthly and quarterly basis.

HMRC have asked us to draw attention to their following notice about forthcoming Talking Points meetings.

HMRC have asked us to draw attention to their following notice about forthcoming Talking Points meetings.

We are aware that HMRC are sending compliance letters to tenants occupying residential property owned by non-resident corporate landlords.