HMRC has provided us with updates in relation to its digital services.

Please see the following message which we are sharing on behalf of HMRC.

HMRC's performance targets are set out in their single departmental plan, updated on 1 October 2019. These include a number of customer-orientated measures such as call handling times and post turnaround. These measures are reported by HMRC on a monthly and quarterly basis.

Our latest webinar about the Self-Employment Income Support Scheme (SEISS) took place on Monday 19 April 2021. The webinar provided an update on the scheme ahead of the claims process for the fourth grant opening at the end of April and focussed on what has changed from the previous three grants, who qualifies for the fourth grant (and who doesn’t), the claims process and compliance aspects, plus there was a brief look ahead to the fifth grant.