Policy paper - How HMRC deals with and supports customers who have a tax debt

By Technical Team on 14 Aug 2020

HMRC has published two documents to explain how it works with individuals and businesses that owe tax, including what they can do if customers are unable to pay the tax they owe, or refuse to pay it. 

They explain:

  • how HMRC works with customers who have a tax debt
  • the support HMRC can give to customers to help them pay the tax debt that they owe
  • what HMRC can do to get the tax customers owe if they refuse to pay it

The first document is entitled ‘How HMRC treats customers who have a tax debt’.

The second document is entitled ‘How HMRC supports customers who have a tax debt’.

Both documents can be found on GOV.UK.

If you have any comments on these documents, or practical experiences which demonstrate a different approach by HMRC, please let us know at technical [at] ciot.org.uk.

Posted in: Technical News