HMRC Digital Services Update ‚ October 2018
The review will focus mainly on smaller businesses, including the self-employed, and will look at the practical issues facing businesses from start-up onwards. It will consider the extent to which complexity may make it difficult to get tax right and lead to errors, and will consider HMRC guidance as well as administrative processes.
The OTS would like the survey to reach as many people as possible, both practitioners and small business owners, particularly those people who find the various regulatory issues most burdensome. We are asking our members to help maximise the reach of the survey by sharing and publicising it in ways that mean that some of those people see and complete the survey, for example on social media or by generating some interest in the local press. You might also wish to share it with your clients.