Can I highlight parts of the question?
Yes, you can. However, think of the digital question papers as being broadly similar to a physical piece of paper, so you can highlight any part of the question papers – but you cannot undo your highlighting
The best way to get used to the exam functionality is to download and try out Exam4 as soon as it is available, and by watching our helpful guidance videos.
Can I copy and paste from the question paper to my answer?
No, this is not possible.
You can, however, zoom in and out on the question paper using the "slider" underneath the question paper.
Can I use a tablet to type my answers?
No. Exam4 has been built for use on laptops and desktop PCs, which means you cannot use a tablet to complete your exam - even with an external keyboard attached.
While tablet devices with a detachable keyboard may resemble a laptop, they are classified as tablets and are not supported by Exam4.
For Surface devices, check here if they are supported and make sure you have carefully reviewed the IT specification here.
What if something goes wrong during the exam, will I lose my work?
No. Exam4 auto-saves your work every few minutes, meaning you won't lose your work if something goes wrong during the exam.
In the unlikely event you have any issues with Exam4 on the day of your exam, refer to the troubleshooting guide.
When does my time start on Exam4?
Your exam start time will begin when you 'Fetch' your question paper. You must start the exam during the appropriate start window, as outlined in your Candidate email.
Make sure that you have watched the guidance videos showing you how to start Exam4 and 'Fetch' your question paper.
Remember – it is your responsibility to start - and end - your exam at the appropriate times.
Download the Candidate checklist from here and make sure you have made a note of the exam start and end time in the appropriate boxes. Also, make sure you have set personal alarms to help you manage your timekeeping.
How do I know how much time I have left?
You will need to manage your own timekeeping, so have a watch or clock handy during the exam.
Download the Candidate checklist from here and make sure you have made a note of the exam start and end time in the appropriate boxes.
Remember - the exam will not end automatically after the allotted time. You are responsible for ending it at the correct time.
Can I use Microsoft Excel?
No, but answering computational question using Exam4 is simple to do.
See the guidance videos which show you how to deal with computational questions, in particular how to insert rulers to create a visual guide to outline your answers. The rulers are a new feature on Exam4 for May 2021.
You can see an example of a calculation here under the heading "Upgrades for May 2021" which demonstrates how a capital allowances computation could be presented (taken from the OMB Advanced Technical paper in November 2019).
Will I have access to normal editing functions, for example copy and paste?
Yes. You can cut, copy and paste within your answers, undo/redo, and use bold, italics and underline. You can use these features either using their shortcut keys, or in the ‘Edit’ and ‘Format’ menus at the top of the screen.
For more information, watch the guidance videos.
Keep in mind, Exam4 prohibits cutting and pasting to, and from, external sources.
Can I print my exam paper?
No, you can only view it onscreen using the Exam4 software.
Watch our guidance videos which show you how Exam4 works.
I'm having problems using Exam4, what do I do?
First, try looking at all the guidance provided, as usually there are simple reasons why you might be having issues. Also, look at the rest of these FAQs, which may answer the queries you have.
If you cannot resolve your issue. you can email firstname.lastname@example.org.
In the unlikely event you have any issues with Exam4 on the day of your exam, you can find our troubleshooting guide.