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Joint Professional bodies/HMRC survey into the filing of Self Assessment returns

NB. The survey will continue to run till midnight on Sunday 28 November 2010 and can be found at:

HMRC have requested our help in setting up a survey designed to find out more about how you file your clients' Income Tax Self Assessment (SA) returns and also to understand any barriers to your filing SA returns evenly throughout the filing period.

It costs HMRC substantially more to process paper SA returns as opposed to those submitted online. Many agents still file some SA returns on paper, and it would help HMRC to know more about the factors which prevent or dissuade agents from filing a greater number online.

In addition HMRC would like to find out more about the peaks in online filing, to see if it could do more to work with agents and their clients to encourage a more even spread of submissions through the filing period.

It will greatly assist both HMRC and the profession if you complete this survey, which will take between 5 and 10 minutes to complete. You may complete it for your whole firm, your department or the returns that you personally file. Responses will be collated and the findings used to help explore ways that HMRC can help make it easier for agents to make the most of online filing.

This survey has been initiated by HMRC in association with the professional bodies involved in Working Together, with the purpose of helping HMRC gain a better understanding of agents' filing experiences. The anonymous results will be shared with HMRC.

We would like to thank all those who have already completed our survey; we have had over a thousand replies and your input is greatly appreciated.


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